FAQs

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 Refund Policy

Thank you for purchasing our products at G00DUSE.

We accept refunds or exchanges if the item you purchased is defective. If you receive a defective item, please contact us at g00duseuk@gmail.com with details of the product and the defect. 

Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within 7 days. If you are entitled to a replacement as a result of the defect, you will be receiving the new item asap. Detail can be found via: 

Where do you ship and how long does it take?

We are a small business based in the United Kingdom and delivery will be covering the whole country. Normally it takes 1-3 weeks (depends on the location) to deliver after your order is made.

What are the payment options?

We provide different options to our customers, Debit Card/Credit Card, Bank Transfer, PayPal, etc will be accepted. Customers can choose whatever they feel comfortable to pay.

How can I make order?

1. Customer can place their order through Facebook Messager, Instagram, WhatsApp, and the website.

2. You will receive your invoice through your email.

3. After payment, you will receive a confirmation message of your purchase

4. Sit back, relax and wait for the delivery!

5. On the delivery day, we will give you a message and you may receive your goods at your doorstep!

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